Anyone who has worked in retail or the service industry has had to deal with wildly entitled customers, like this Karen who lied to a restaurant owner's face. There are customers out there, who, out of some weird desire to bully people and get their way, will even demand a service that will potentially hurt them, like this Karen who demanded a "fresh" donut straight from the fryer oil. When trying to understand how someone can be so ruthlessly rude to the people around them, it helps to get some insight from people who know Karens explaining what that's like.
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