Thursday, October 8, 2020

Property Manager Ends Up Being Terrible, Gets Canned


Man, nothing is worse than someone who puts on one artificial front, and then ends up being a waking nightmare once you get to know them. Sounds like this property manager was some kind of slimy fool indeed. Fortunately matters were able to get resolved, and he was eventually kicked to the curb. 

1.

Text - r/ProRevenge + Join u/AE2AW • 1d Hippity Hoppity, this is no longer your Property (to manage) After graduating college my girlfriend and I moved to a new state where she was accepted into an engineering program. We found a lovely garden apartment style complex that advertised 100 Mbps internet speed included in the price among a few other am When we met the property manager, he seemed strict but well mannered, nothing out of the ordinary. Until we signed the lease... nities. The first pro

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Text - Suddenly, walking into his office was not allowed without an appointment. I had come by to ask a question, saw him browsing social media, and figured he was as available as he made himself to us when we first came by, unannounced, to view a model apartment. Nope. He refused to answer my question and asked me to make an appointment via email. The second problem: The terms of our lease included an attachment to complete within 48 hours of accepting the keys that details all discrepancies wi

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Text - The third problem: The internet speed was not 100 Mbps as advertised. It was less than 15 Mbps off peak and about ~5 Mbps on peak. We again contacted the property manager to complain but were referred to make an appointment. The fourth problem: We made an appointment to address the previous three problems. During this meeting and after I finished voicing our issues, the property manager leans forward and says, "There are other communities in this neighborhood that may be more accepting of

4.

Text - I had thought he was referencing our no nonsense response to his nonsense (daily communication, scheduling multiple meetings to address these issues, etc) but my girlfriend believed he was speaking towards our skin colors. Her, a black woman, and myself, a white man. My girlfriend jokingly told me to check my privilege before getting serious and explaining to me that we were experiencing discrimination at the very least. The solution: I did some research and discovered the property manage

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Text - The human resources director replied within a few hours and promised us she would look into the issue. About two days later, the property manager called and asked us to come by his office at our convenience. We showed up near the end of the day, and sat down across from him. He then proceeded to ask us if we would be willing to write a letter stating we accepted his apology (despite not yet offering said apology) and in return he would credit us a months rent, accept our damages attachmen

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Text - The property manager was replaced in a week with a super sweet older woman who not only gave us all the things the original property manager had promised; the one month credit, accepting the damages attachment and then further scheduling maintenance to fix said damages, having the ISP assess and upgrade the internet to promised speeds, but she also made it clear her office was always open for anything we may need. I looked up the old property manager about a few months later on LinkedIn.

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