There is no greater horror when working in service and retail than having a customer come bursting through the doors moments before closing—sometimes, as you're literally turning the key to lock them. Some people have no chill and not a lick of common sense; they really don't understand that these workers want nothing more than to go home the moment their shift is done—with every right to feel that way.
This post was shared to Reddit's r/quityourbulls**t community by Reddit user u/NarutoCell, who shared screenshots of a 1-star google review in a thread titled "left [one-star] review on super bowl Sunday."
The review in the screenshot appears to have been written by a very salty Karen, who was displeased by the staff's apparent lack of interest in serving them. They then go on to explain that they've never actually tried the food there, detailing another time that they had arrived two minutes before close and had been refused service.
The owner responded in a scathing message, citing their surveillance footage and claiming that the Karen had not, in fact, come two minutes before close but had arrived a full eight minutes after close when the team was desperately trying to clean up to make it home in time for the Super Bowl.
Keep reading for this brilliant exchange; for more,
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