Saturday, February 18, 2023

Rude client wants their tech support ticket escalated, gets fired when it gets escalated to their boss


It's often said that when going for a job interview, you should be kind and courteous to everyone you meet; famous anecdotes about not holding the front door to the building open for the person who ended up being the hiring manager reinforce this idea. Why, then, don't we extrapolate this idea and apply it to our daily lives—both professional and personal? When one lives their life in this way, they negate the chance of saying the wrong thing to the wrong person at the wrong time, like this sorry idiot who thought that they would get away with being rude and demanding towards a tech support worker, only to learn the hard way that the tech support worker was on a first name basis with their boss.

You might hope that this type of lesson would encourage someone to change their ways, but chances are they've found a way to rationalize the entire event so that it wasn't their fault and have learned nothing as a result.

Keep reading for this story from the r/talesfromtechsupport subreddit. For more like this, check out this hilarious service desk job ad that didn't sugar coat the reality of the job.

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