'We are deeply saddened': Complete Karen leaves 1-star review after telling staff that they were "heroes," gets wrecked by the owner

Being hailed as a hero only to be slandered from a safe distance: what a quintessential retail experience… 

While the people who won't hesitate to yell in your face are always the first ones who come to mind, there is a second type of person who has a deep anger buried deep inside of themselves, yet they remain so conflict averse that they will happily greet you with a smile to your face. It's only once your back is turned that they drive the knife in deep and twist.

When I worked retail, we had a customer experience like this: the guy was insisting on using a payment method that we didn't support, and even when we explained that we'd never been able to accept that method, he refused to relent. Despite this, everything seemed to be well and good, we genuinely tried to be as friendly and supportive as possible, and despite his insistence, there was never a hint of anger or frustration. 

Once he had left, he left us the most barbaric 1-star review, which launched into a tirade about how we had been mocking and cynical toward him. It's the most shocked I ever was by such a review; usually, they were easier to predict than that. To this day, I wonder if my actions and mannerisms were being taken the wrong way.

It turned out he worked for the company that the payment operated through, so the fact that he had gotten it so wrong must have been particularly embarrassing for him.

Back to the matter at hand: This Karen hailed these retail workers as heroes after they caught a fraudulent transaction on their card. Despite the fraudster having everything required to release the product, they refused as they had spotted some red flags. 

For more, check out this: 'Please don't come back': Karen destroyed by business owner after leaving 1-star review