When you're largely dependent on a specific 'something' to keep your business running smoothly, it's never a good idea to upset the people running that thingor treat them poorly. Unfortunately, entitled business owners have yet to learn that they shouldn't mess with these people, or their business could go under. On the other hand, it's fortunate for us because it makes for some great stories.
This particular story was just posted to Reddit's r/maliciouscompliance subreddit by user u/nobjangler who told the brilliant tale of their malicious compliance.
Commenters expressed their delight at the story in the comments.
"I worked nearly 20 years for a POS vendor and this brings a tear of joy to my eye." replied user gruppa.
"I love telling this to new hires when I explain that I have their back and the customer is not always right." replied the original poster.
"At this point, they're not the customer anymore, anyways. So they're definitely wrong." remarked user SysErr.
Scroll on to see screenshots of the thread below and check here for some more malicious compliance.
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