It's remarkable how some folks end up in the positions of power that they do. It sounds like the manager in this tech support tale was proactively playing with fire, and eventually all of their lazy, deceptive antics caught up with them. The employee getting the promotion is really the icing on the cake. If you're looking for some more entertaining tech support content, check out this tech support tale about a belligerent customer who refused to cooperate with tech support.
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