Tuesday, July 11, 2023

'She served a kid buttermilk instead of regular milk': 25+ Rookie restaurant staffers who made embarrassing mistakes on the job


When you're new in a job, you absolutely have to learn some things the hard way — how else will you learn? 

Fresh employees are always making lots of mistakes. They're new, they're learning, and sometimes that makes you, the seasoned employee, giggle a bit. Sometimes they don't understand rules about when to cut corners or stick to the books. Other times, they're not sure when to get a manager involved or when to handle customers on their own. At least as a longer-term employee, you've already made those mistakes, and now it's your turn to help someone else grow in their role. 

One person admitted to being confused by that thing customers do when you've already rung up their order and opened the cash register — then suddenly they want to confuse you by saying, "I don't need change, here's a five." I've felt my ears burning because I, too, struggle with this type of math. For some reason, customers love to do this, and I've messed it up so many times. I've ended up giving them too much money or shorting them and having them get mad at me… After a while, I just started ignoring them, and gave them their change anyway. 

Check out the answers to this question from u/RootlesssCosmo, who asked, "What's the funniest rookie mistake you made or know of?" Tons of commenters answered honestly with their most naive goof-ups. 

Up next, these people shared their own workplace experiences about their "worst/funniest/strangest client stories."

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