Staff working in the service industry are often greeted by unruly Karen customers who march in like they own the place, demanding discounts and ordering them around. Often because of poor management, the staff are forced to deal with the impolite attitude quietly inside their heads, as opposed to talking back and standing up for themselves. In this case, OP was working as a barista at a coffee shop where they served such a Karen customer, who happened to be a regular. Karen was manageable up until a certain point when she unleashed all her inner emotional baggage onto a poor new employee who was simply doing their job.
The new employee in question had asked Karen for her ID, since the credit card said that on the back, in the signature panel. Karen reacted by flinging her credit card at the employee, which crossed more than a few boundaries. OP began a campaign that last six weeks, where Karen was continuously served decaf, as opposed to her regular coffee. The rest of the staff joined in, and soon enough, Karen was beginning to feel the effects, or rather the lack thereof, of the decaf coffee she was given.
This petty revenge didn't end there, though. Scroll down to read the full, detailed account of events. For more like this, here is an employee who flipped the script on a fellow coworker who had attempted to get them fired by filing a complaint with HR. The employee got promoted, and the coworker got, well… let's just say it wasn't pretty.
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