As a manager who takes credit for other people's successes, you also have to take credit for your own mistakes. Too many managers don't seem to understand that it's a two way street, and think that it's their employee's job to make up for their bad management.
This is one of those times when a manager did a bad job and expected that their mistake could just be passed on to the lowest guy on the company ladder. Thing is, when the employee on the lowest rung is also absolutely essential to the whole place running, it doesn't behoove you as a boss to make their life a mess.
This dishwasher was explicit with their availability, and when the hammer came down in the form of 40 bussing carts of dirty dishes, all this manager could do was watch the cascade of problems that they'd just expertly arranged for themselves.
For some more work drama, here's the two part story of a new owner who didn't know how to run their company.
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