Sunday, February 21, 2021

Customer Floods Unresponsive ISP Company With Tickets


Man oh man, pro revenge meets malicious compliance in this glorious tale. We have a customer who was without internet, and unable to even get an ETA from their internet service provider. Fortunately, the frustration went on to inspire a calculated, terribly effective act of revenge on the company. We're talking about a whole lot of tickets. Armies of tickets. 

1.

Font - r/ProRevenge + Join u/LexMeat • 18h 3 6 3 5 1 You're not giving me an ETA for a fix? I'|| flood your ticketing system! At first, I thought that this story would have been more suited for O r/pettyrevenge, however, after reading O r/prorevenge's Rule 1 – "In order for your story to be pro revenge, it should involve you going out of your way and going above and beyond to get revenge" – | decided that it's better suited here as I feel that I clearly went above and beyond. Hopefully, you will

2.

Font - I had just moved to a new apartment and, naturally, my first order of business was to make sure that I have a running Internet connection. The problem was that, due to the place I was living in being so remote, there was only one ISP provider available. You didn't like the provider? Too bad. Anyway, I sign the necessary paperwork in time, move to the new place, set up the router and all, and thankfully my connection is fine. That is until day 3 or 4 when out of nowhere my Internet connect

3.

Font - A few days pass by and I get nothing so I decide to call them again. The representative tells me that they are still investigating the problem and that they will get back to me soon. Now, this is the point where l'm starting to get frustrated. I know that the Internet in the area is fine, in fact, my next-door neighbor's Internet connection is great so the problem must be something that is easily fixable, right? WRONG. A week has passed by and I call them again. This time the representati

4.

Font - Slowly, my sadness transforms into denial. How is this possible? My phone connection still works so the line is still there and I know for a fact that everyone in the area has a stable Internet connection. This must be a simple bug that is easily fixable. This can only mean one thing: Some mofo has not been doing his job correctly. The denial becomes anger. How dare they tell me that they cannot give me an ETA? This should be illegal! What if my job depends on my Internet connection? Not

5.

Font - I call the ISP again and I try to explain my flawless reasoning. No luck. The poor representative who listens to my rant tells me that the only thing I can do is to open a new ticket. Shocked by my inability to define my fate I accept his offer and hang up. And then... A magnificent idea is born. Since the only thing that I can do is to open a new ticket then this is exactly what l'm going to do. From that point on I was calling my ISP provider two to five times per day. Each time, I was

6.

Font - Executive: <long angry rant> You must stop opening tickets, you're flooding our ticketing system! <more long angry rant> At first, I was shocked at how aggressive the executive was, he was clearly one step away from starting to calling me names and I knew that the only reason this didn't happen was that these calls are being recorded. And then my shock transformed into a visible glorious erection. You see, my friends, this is the point when I realized that I was winning. | Me: Well, are y

7.

Font - To cut a long story short, this exchange renewed my passion for crushing the souls of those who have wronged me so I kept opening tickets at the same pace for another 30-40 days. I estimate that in the course of the total ~70 days that this lasted I must have opened more than 250 tickets. One day my phone rings. I pick it up and it's an ISP representative who tells me this: "Mr. u/LexMeat is this you? Your problem has been solved, everyone at [ISP name] is talking about you!" Indeed, on t

8.

Font - FAILBlog Follow us on O Instagram

Submitted by:

Posted by at
Labels:

No comments:

Post a Comment

Subscribe to: Post Comments (Atom)