It's hard to believe that people like the Karen in this story actually exist, but oh boy, they're out there. They're out there just waiting to pounce on an otherwise peaceful environment, and sink their hungry claws and entitled claws into things like other customers' drinks. The thing about confronting someone who is clearly irrational beyond repair, is that they'll oftentimes end up getting all the more defensive when you call them out on their antics. We're just glad that things kind of worked out in this story. Was definitely giving off some malicious compliance vibes as well.
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