Wednesday, March 3, 2021

Tumblr Users Discuss The Art Of Faked Niceties In Service Industry


Anyone who has ever worked a gig in the service industry knows that the job is most unfortunately stuffed to the brim with entitled customers that all seem to be on a war path towards creating as much emotional distress as possible, over a whole bunch of nothing. Because of that unfortunate and frequent predicament, many members of the service industry end up perfecting their very best "customer voices." This can get very, very exhausting after awhile.

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1.

Human body - punlich One time I used my retail voice on a coworker and she was like, "Don't use your customer voice on me, I know you're dead inside like the rest of us, it's just frightening and weird"

2.

Rectangle - 1980sbusinesswoman The other day I asked for a table for two in my customer voice and the waitress squinted at me and I cleared my throat and said “Sorry, still in service mode" and she dropped hers and we swapped stories about our day and my boyfriend was like "You two just became two entirely different people in like .5 seconds..."

3.

Font - gritsinmisery I can be up a blue streak about a customer-from- while the store is empty, and when the phone rings swap over to my retail voice practically in mid-sentence. I even have managers and salespeople from other stores in the chain fooled into thinking I'm infinitely friendly and helpful, and my manager's husband thinks I'm one of the most professional people in the store. One assistant manager's daughter dubbed me Perky-Pants because she mostly dealt with me over the phone, and w

4.

Font - thesmilingfish The acting required in the service industry is beyond the pale. My cousin freaked out when she came to see me at work because I was all smiling and nice while helping someone who was asking inane questions and who basically forced me to walk them to the hand but I was nice as pie until product and put it in their I turned around to walk away and my demeanor changed back to normal and I muttered "what a I got back to my cousin. She just looked at me shocked and said "no wond

5.

Font - krem-de-le-creme this is actually referred to as emotional labor in criminology, and is considered one of the hardest forms of labor blasphemous-lies-and-deceit The art of is strong in the service industry Source: punlich

6.

Font - feedingtheoldspider · 5h I always got my friends and family weird out by my working voice and mannerisms. My boyfriend were always annoyed every time that I said "unfortunately" before every sentence. "Unfortunately we don't have anymore eggs in the fridge", "Unfortunately I can't go open the door for the cat right now." It took me some weeks to learn how to shut down the facade after get home from work. G Reply 1 30 ...

7.

Font - YarnSp1nner · 2h I used to work in over the phone tech support for BUSINESS PRINTERS... Our serial numbers had ones, lowercase Ls, and uppercase is. Also Os and zeroes. So many times on the phone if I have to give ANY number, I without thinking go into military letter codes and hyper enunciated numbers. My mom always says "stop roboting me! l'm you mother! Talk normal!" Sorry mom, you asked me to google the address of the store you needed to go to so it's sorta on you. G Reply 5 ...

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