How many people working in customer service, retail, or the service industry have had to deal with this exact same scenario? The closing time was 6 pm—it's now ten after—and there are still customers in the store. You're not allowed to turn customers away—management has forbidden it—still, customers continue to pour in.
This same thing happens often, and management insists that every last customer be able to order, forcing you to stay late well past scheduled closing… Yet, every time you try to claim the overtime, they give you grief—forcing justification of the extra time despite it resulting from their own policy.
You're trying to get out of there as fast as possible; you've got an assignment due in the morning that still needs some final touches. The last time this happened, you ended up being too tired to finish it and had to accept partial credit. Your coworkers are eager to get home to feed their kids or pets or to uphold plans they'd made for after their shift.
No one wants to be there after close—at least, no one who is working. The customers are more than happy to take their time, plodding around and taking as long as possible amidst lengthy conversations. But the staff… All they want is to get home and get on with their evening as they'd planned.
And—still… customers continue to walk through the door.
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