This woman got an amazing opportunity, thanks to a helpful call center rep. That's certainly not a phrase you hear every day.
Having to call any large business means you're going to be put on hold while the folks in a call center handle your issue. It's an odd experience — you get put on hold, sometimes you can't tell if you're talking to a robot or a human, and you often have to listen to the worst music ever made, punctuated by someone telling you how "important your call is to us." Ugh.
It can't be easy to be a call center rep, either, though, and I have a lot of sympathy for them. They have to talk to people when they're angry about being overcharged about a bill, or are upset about something like a random TV charge. That's why this woman called up the OP in this story, u/boyinblack13x. At least she wasn't an angry customer, but she was having a rough time in life, and the OP had the opportunity to step in and help. It's a wholesome read, and you can check out the whole story below.
Next, check out another malicious compliance story.
No comments:
Post a Comment