Saturday, March 26, 2022

Dealership Tells Guy He'll Have to Sue in Order to Resolve Issues With His Vehicle, He Does, Management Sees Writing on the Wall and Caves


When this customer bought a used 2014 Mazda 5 from a dealership, the last thing he was expecting was for the car to stop running less than a month later. The dealership refused to accept responsibility despite their mechanical guarantee when the vehicle refused to start on Christmas Day. The manager told the customer that he'd have to sue to get anything out of them, so he took their advice. 

Redditor u/functi0nalPsych0path posted this thread to the r/MaliciousCompliance subreddit, where it hit trending and garnered a whopping twenty-nine thousand upvotes.

When the poster began having troubles with his vehicle, he organized for the repair to be covered by the dealership, but he could not get a hold of anyone when the bill came through. 

After finally getting a hold of and explaining his frustration to the Supervisor of the dealership, the Supervisor interjected with some choice words. Words that he would live to regret. "He cuts me off and says, 'What, are you going to take us to court over $296.47? I don't think so, but go ahead and sue. We will win, and if that small amount is worth suing to you, you probably don't have the resources to actually sue.'"

 

Thumbnail Image: Philip Kock

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