These days banks have all kinds of ridiculous fees for anything and everything you could ever imagine. Sure, I'll buy into the fact that closing or opening an account used to have a bit of administration time involved. But surely those processes are now automated at the large banks that pull this kind of crap?
How about that paper statement fee that you are automatically opted into. And are you seriously going to charge me $5 because I blinked 500 times while I was waiting in line for service?
When it comes to stuff like this there's only one thing you can do; Play the game. Which is exactly what user Creepy-Analyst has done.
What better way to avoid fees for closing an account than this?
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