You've really got to hand it to the people in this world that are working tech support. They are regularly subjected to profound moments of mystifying stupidity from some of the world's most clueless human beings. It's a tech support tale like the one we have here that can really support the notion that some folks absolutely need instruction manuals for when it comes to how to navigate all the technology available at our disposal. For some more humor from the tech support world check out this story about the time that a customer genuinely believed that the internet runs on magic.
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