Sunday, August 30, 2020

Medical Transportation Employee Maliciously Complies For Good


The worst thing to see is a rule that only serves to end up hurting someone else. This poor elderly lady just needed the extra help, but the inspector had to go and have zero chill, and complicate that process. Fortunately, the medical transportation driver was ready to disregard all that BS, and do what was necessary to help the elderly lady in need. 

1.

Text - r/MaliciousCompliance u/witwats • 2y + Join "I don't work here anymore...hey, boss, got an opening?" M Worked for a Medical Transportation company that had a contract with Medicaid. One of their many rules was that you could not provide any assistance to the patient INSIDE of their house. One elderly lady had an old house with a very small foyer that you had to climb three steps to get to the main floor. The only other entrance was around back and up two and a half flights of rickety step

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Text - Upstairs. She's in a wheelchair. Common sense says take her in the front door, up three stairs and she's home on the level she lives on. Medicaid says take her up the outside stairs, dump her in the bedroom upstairs and let her worry about getting down to the living room level. We ignored their policy and took her in the front door anyway. A random inspection by a random inspector showed that we were not in compliance. We appealed, the inspector came out and saw the different options and

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Text - Nope. From then on, when the driver arrived at her house, he would get her out of the van in the sidewalk, and then get on the radio and tell the boss to shove his stupid job. Now that he was no longer an employee, he was free to assist this lovely person into her front door and up the stairs. Once finished, they would come back to the van, tell the boss they'd reconsidered, and ask for their job back. Boss was ALWAYS understanding and took them back, but very carefully noted the 10 to 15

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Text - Aftermath: We had contests to see who could have the most dramatic "I quit" scene. Medicaid noted our activities, but couldn't put a handle on how to stop it. Malicious Compliance achieved!! 33.6k 540 1 Share

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