Man, it sounds like Chad and his pack of unruly minions were in dire need of a little wakeup call. They really ended up being their own worst enemies. We have no idea what kinds of awful forces compel customers to be so dang insensitive and rude to hard working employees that are just doing the best they can to make it through the day without any hiccups.
Check out another instance of an entitled mom demanding to speak to a supervisor, and then getting put in her place very quickly.
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