Saturday, January 31, 2015
Apology of the Day: Comcast Sorry for Changing Subscriber’s Name to A-Hole
Here’s yet another reason to join the cord-cutting revolution.
A man in Spokane, Washington was surprised to find out that Comcast had changed his name from Ricardo Brown to “a**hole” Brown on his most recent bill.
He and his wife Lisa had been trying to cancel their cable subscription with the company, which should have been a very simple process.
But it was not.
They first reported the issue to consumer advocate Christopher Elliott, who wrote:
Instead of complying immediately, a representative escalated her call to a retention specialist, who tried to persuade her to keep the cable service and sign a new two-year contract.
His wife said she was not being rude, but the Comcast customer service agent decided to get back at them for not taking the offer in the most passive aggressive and childish way possible.
Elliot spoke with a Comcast rep who eventually apologized.
“We have spoken with our customer and apologized for this completely unacceptable and inappropriate name change,” he said. “We have zero tolerance for this type of disrespectful behavior and are conducting a thorough investigation to determine what happened. We are working with our customer to make this right and will take appropriate steps to prevent this from happening again.”
The company also promised to fire the employee responsible and has offered to both waive the $60 cable cancellation fee (how generous) and provide a refund of their two years of cable service.
Friday, January 30, 2015
Win of the Day: Arizona Weatherman Turns Temperature Glitch Into Hilarious Forecast
While the East Coast was dealing with a blizzard, Arizona was getting unnaturally hot, according toFOX 10 Phoenix.
An malfunction on their weather map made it appear as if the temperatures were going to be in the thousands this week, but meteorologist Cory McCloskey handled it like a pro.
“Now I’m not authorized to evacuate Ahwatukee,” he said of a city reported to be 1270 degrees, “But this temperature seems pretty high.”
It’s also supposed to be a sweltering 2960 degrees in Cave Creek and 2385 in Wickenburg.
“I think steel boils at this temperature,” he said. “So Cave Creek… there’s probably nothing left up there. So don’t even bother looting up there.”
Fox 10 wrote about the error on their Facebook page:
“In the world of live news sometimes technology just doesn’t cooperate,” they said. “That’s why it’s important to have smart people who can handle the heat.”
Cats Are Looking for Love Online
Apparently, it's all the rage for cats to find their special someone using online dating services. It makes sense if you think about it. The internet's spirit animal is a house cat after all.
Submitted by: Unknown
This Model's Privates Have Probably Seen Better Days
That's Sports Illustrated swimsuit model Chrissy Teigen having a rather... unfortunate encounter with some peppers. That final photo? The result of some of her Instagram and Twitter followers telling her that milk would help neutralize the burning - which by all accounts it did!
5 Tips for a Fun and Easy First Date
Sometimes you just need to focus on the basics. Sure there are hundreds of tips on what to wear, how much to spend, when to kiss, should you bring your dog. But, I say don't fret and just keep it simple, and, above all, don't listen to me.
Submitted by: Unknown